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  • Concessions Planning & Design
    • Retail space requirements
    • Facility and space planning
    • Infrastructure and utility requirements
    • Materials handling, distribution, storage studies
  • Market Research
    • Passenger and airport surveys
    • Retail trend studies
    • Local concept research
  • Program Review
    • Facility sales analysis
    • Comparable airport analysis and benchmarking
    • Merchandise mix and menu assessment
  • Program Implementation
    • Leasing/Management structure analysis
    • RFP development, administration, evaluation
    • Tenant solicitation and lease negotiation
    • Design concepts / theme development
    • Local DBE outreach programs
    • Community outreach and public relations
  • Property Management
    • Retail property management
    • Lease administration and compliance
    • Pricing policy compliance and audit
    • Sales reporting and analysis
    • Customer service programs
    • Marketing and promotions
    • Concession operations review and assessment
  • Retail Design Specifications
    • Merchandising plans
    • Passenger flow analysis
    • Sales projections and financial analysis